GBG Law is funded through donations and through recharging the costs that we and our Clients incur. We are entitled to charge for administration, materials, telephone calls and other communications and our time. It is a fundamental term within an agreement (but not a contract) for us, where we offer you McKenzie Friend and Litigation Friend services (we do this free of charge) or we represent you in pursuing a complaint or other communication with an organisation, that you agree to authorising a claim for our costs without limit.
We keep a record of our costs by creating a Correspondence Account Number (beginning with CA). We quote the Correspondence Account Number in correspondence with Clients and Complaint Subjects (Correspondence Account Holders). We issue a Client ID for the purposes of verifying security and protecting your information and privacy.
We only pursue a Client directly for our costs where the Client has refused to authorise a claim that we guide you in making. Such guidance is never intended to amount to legal advice and this section is intended to be fully consistent with our Terms, Conditions and Legal Position. If there is any confusion, our Terms, Conditions and Legal Position shall take precedence over this article. If we do not succeed in pursuing such costs where you have made every effort to comply with our requirements detailed in this article, we do not pursue Clients for costs. We rely on donations to offset such costs in addition and to assist with the day to day costs of running of the project.